Care Navigation Training Package for NHS Place
Comprehensive Care Navigation Training Packages for NHS Places
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Using our tried and tested approach, our core requirement for our Care Navigation Training packages include, developing your DoS and using the DoS pathways in your bespoke training programme for your whole PCN or NHS place.
We will ensure we have specific pathways to train your reception team to use following the training. This will form the basis of a PCN or place wide DoS incorporating anything you have locally collated. We will guide you through developing a DoS, based on our standardised approach. There will be a need to revisit this DoS from time to time provide a training support offer for one lead trainer at the PCN or can increase this based on number of PCNs required in each NHS place. We will include an additional reception training session 6-12 months in the future to support a sustainable model.
- The two-hour webinar will explore what we mean by care navigation and what the barriers to this being an effective tool in practice can be.
- Webinar hosts share some quick wins on how to approach improving care navigation processes in your practice using QI tools and case studies from sites that have effective care navigation in place.
- Learn how to measure any time care navigation saves your practice.
- David Cowan has 10 years of care navigation training experience.
- David Cowan is a multi award winning trainer on the field of care navigation.
- Each webinar will provide you with some steps to get started on improving care navigation in practice, and if you want to access further support to improve care navigation in practice you can express interest in a bespoke training package for your practice or PCN.
Register now for our an introductory webinar on Care Navigation Quality Improvement Skills
How our course will help you, your staff and patients
New starters properly trained within 6-12 months
Specific pathways to train your reception team
Revisit this DoS from time to time provide a training support offer for one lead trainer
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Frequently asked questions
Who is this course for?
- Reception staff
- Administrative staff
- Practice managers
- PCN Managers
- GPs
Will I receive a copy of the webinar slides?
Yes
How long is the course?
1 day course of 1.5-2 hours using Microsoft Teams.
Who are these webinars designed for?
These webinars are designed for healthcare professionals in personalized care roles who work with patients with anxiety, depression, or other mental health concerns.
What is the learning experience like?
The webinars are interactive and utilize a mix of presentations, breakout room discussions, and virtual facilitation tools (Mentimeter and session surveys) to keep you engaged.
How many participants are in each webinar?
Up to 100 learners can participate in each webinar.
Who are the presenters?
David Cowan, Managing Director
Kate Pearce, Business Development Manager
Dr. Caroline Gibson, Associate Clinical Lead