Why Supervision Matters for Community Health Workers in Primary Care Teams

What Is Supervision, Really?

Supervision isn’t an audit. It’s not performance management. It’s protected time with a trained supervisor to reflect, share challenges, navigate boundaries, and explore your development as a practitioner to provide proactive and preventative care.

Think of it as your professional pit stop: a regular moment to refuel, recalibrate, and return to your work stronger and clearer.

What the Data Shows (And It’s Impressive)

Between January and December 2024, Primary Care Support by Kera delivered:

  • 881 hours of supervision
  • 78 hours of supervisor support
  • Reaching 130 coaches across 58 Primary Care Networks

Results included:

  • Improved confidence across all 31 NHS HWbC competency domains
  • Better wellbeing, clearer boundaries, and more reflective practice
  • Increased peer collaboration and stronger team dynamics
  • A model that’s scalable, cost-efficient, and aligned with NHS England standards

In Q1 of 2025 alone, 234 hours of supervision were delivered with minimal dropouts—despite growing work pressures.

What Coaches Are Saying

“Left feeling more confident and able to reflect with better perspective.”
“Supervision helped me get things off my chest and reconnect with my purpose.”
“Support from the group helped when promoting the role in a practice that didn’t fully value it.”

What Coaches Are Learning

Here are just a few ways supervision is helping HWbCs improve their practice:

  • Using tools like the 28-Day Metabolic Health Plan in coaching
  • Building and sharing feedback forms and patient resources
  • Reframing communication strategies for more impact
  • Understanding their role boundaries and learning to say “This is what I can offer”

Why It Matters for You

Whether you’re a Community Health worker, Health Coach, Social Prescriber, Link Worker, or Care Coordinator, the same themes arise:

  • Compassion fatigue
  • Role ambiguity
  • Patient complexity
  • Need for professional growth

Supervision gives you a space to reflect, regroup, and re-energize—before burnout becomes the story.

Supervision Isn’t a Luxury—It’s a Professional Essential

If we’re serious about workforce sustainability and patient outcomes, then supervision must be the norm, not the exception.

Primary Care Support by Kera is leading the way by making high-quality, reflective supervision accessible, structured, and rooted in NHS values.

Because when practitioners are supported, everyone benefits—especially the people we serve.

Want to Learn More?

If you’re working in a social prescribing role and looking for supervision that’s truly fit for purpose:

  • ✅ Fully funded for coaches in North East and North Cumbria (NENC)
  • 💷 Available at a discounted rate of £55 per session in all other areas
  • 📅 Book a taster session
  • 🌐 Visit www.keraconsultancyltd.com
  • 📩 Or contact Primary Care Support by Kera directly on support@keraconsultancyltd.com

You care deeply about others. Make sure someone’s caring for you too.