Kera Consultancy Ltd Privacy Policy
Kera Consultancy Ltd is the business name which incorporates the work, including communications, resources and services under the name of Primary Care Support by Kera. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or sign up to our events.
Kera Consultancy Ltd may share your data with our contracted associates for the purposes of service planning and delivery.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Kera Consultancy Ltd collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Your organisation and job title
How do we collect your data?
You directly provide Kera Consultancy Ltd with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our events or
- Voluntarily complete a customer survey or provide feedback on any of our events or via
- Use or view our website via your browser’s
- Make an enquiry about any of our events or services.
- Complete a Smart Survey
- Input data via Mentimeter
How do we use Anonymised Information?
Sometimes we may provide information about you in an anonymised form. If we do so, then none of the information we provide to any other party will identify you as an individual and cannot be traced back to you.
How will we use your data
Kera Consultancy Ltd collects your data so that we can:
- Process your booking, manage your supervision and/or training.
- Email you with information on other services we think you might
How do we store your data?
Kera Consultancy Ltd securely stores your sensitive data exclusively in a trusted cloud storage service. Any connected accounts used to access such a service have strong passwords and 2 Factor Authorization.
Kera Consultancy Ltd data backups are secure – encrypted backup hard drives or other backup devices are used.
Kera Consultancy Ltd will keep your personal data for 24 months after you have last had contact with us, or attended our supervision, events or training. Once this time period has expired, we will delete your data by removing it from the cloud storage service and this is synched with all devices with access.
No personal data is stored on individual devices.
Marketing
Kera Consultancy Ltd would like to send you information about services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Kera Consultancy ltd from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email support@keraconsultancyltd.com
What are your data protection rights?
Kera Consultancy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Kera Consultancy Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Kera Consultancy Ltd correct any information you believe is inaccurate. You also have the right to request Kera Consultancy Ltd to complete information you believe is incomplete.
The right to erasure – You have the right to request that Kera Consultancy Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Kera Consultancy restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Kera Consultancy Ltd’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Kera Consultancy Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Email us at: support@keraconsultancyltd.com
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Kera Consultancy Ltd uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Kera Consultancy Ltd uses these cookies so that we recognize you on our website and remember your previously selected These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Kera Consultancy Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Kera Consultancy website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Kera Consultancy Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 November 2024.
How to contact us
If you have any questions about Kera Consultancy Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@keraconsultancyltd.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Kera Consultancy has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Telephone Helpline number: 0303 123 1113
Address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF